Frequently Asked Questions

What kind of metal do you use?

All of our posts, hooks, and hoops are hypoallergenic stainless steel unless otherwise noted on the product listing.

How do I care for my earrings?

Polymer clay earrings are very durable but do require some care. Avoid using lotions, perfumes, aerosols, or jewelry cleaners near your pieces to prevent discoloring. To clean, wipe with a soft, damp cloth as needed. Keep away from sharp objects to avoid scratches.
Brass will tarnish over time creating a natural patina. To clean use a cloth and a dab of brass cleaner or cola.

Can I send earrings to someone as a gift?

All orders arrive boxed with tissue paper and earrings are fixed to an earring card. All items are gift-ready and packages contain no prices or packing slips. If you would like a gift message included, please leave a message in the “Add a note” section when checking out.

Are your earrings heavy?

Polymer clay is extremely light weight. Our largest pair of earrings weigh less than half an ounce combined! You can wear our pieces all day and night without experiencing any soreness.

Can you create a custom earring for me?

We love working with customers to create one-of-a-kind items. If you are interested in a custom design, please contact us. Note: R. Vauxhall will not recreate another artist’s design!

Do you practice sustainability?

We are committed to reducing our ecological footprint! Our packaging is plastic free and 100% recyclable. In fact, the filler is shredded junk mail and papers that are no longer needed. Our clay scraps are often used for limited edition one-of-a-kind designs or unique studs sold at markets, in order to eliminate waste.